We love to see #BossLadies empowering and acknowledging each other so the tweet below by prominent medical doctor and columnist Dr. Tlaleng Mofokeng singling out salesperson Zanele Nkosi for high praise, definitely caught our eye!
The doctor sure knows how to spot brilliance – because Zanele is slaying it! She regularly annihilates her sales target of 8 cars per month – which may explain why Dr. Tlaleng had a stalkery moment. The two originally met two years ago at a different branch where Zanele’s special brand of service made such an impression on Dr. Tlaleng that she tracked her down to Halfway Toyota in Fourways.
Zanele TELLS US HOW SHE workS it in the world of motoring:
- Be humble. “There’s a great deal of arrogance dressed as ‘confidence’ in the sales environment. I think it’s a defense mechanism that stems from the fact that sales comes with a lot of rejection.”
- Gently does it. “My less aggressive approach to selling may be deemed by some as being ‘soft’. However, I’ve found that my patience, being comfortable in my own skin as well as taking the time to explain things to customers (even if it doesn’t result in a sale) has made all the difference, and keeps them coming back!”
- Work it. “As a woman in a male-dominated environment, you sometimes have to work 10 times harder to make an impact. I’m continuously inspired by the culture of KAIZEN, which underpins our work at Toyota. I’m also currently upskilling myself via UNISA, with the goal of joining the company’s head office in the future.”
The #BossLady Journey
We asked Zanele what difficulties she had to overcome on her road to becoming a star salesperson.
“I heard they were looking for new recruits. And with the support of my family, I made the big move from Embalenhle township in Mpumalanga to Johannesburg. I had to quickly adapt to life in Jo’burg – like taking three taxis to get to a single destination.
“It was also difficult to learn how to ‘look the part’ in sales: Downtown Johannesburg is a goldmine for bargain hunters, so, incidentally, I became quite nifty at finding great outfits at a fraction of the price.
“Once settled, a Dealer Principal spotted me during the course of the Graduate programme and hired me right away. The rest as they say is history!”